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Order

Rhian1191
Visitor

‎19-04-2020 05:18 PM

I placed an order for another line on my account for an Apple Watch. There was an upfront cost which has came out my account and I have an order number but when I track my order it says it can’t show the details at this time. I also ordered airpods as an add on accessory after and they have arrived. Just wondering if this can be checked?

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎19-04-2020 06:31 PM

@Rhian1191   You’ll need to call customer services to have this checked. 

Christopher_G
EE Community Support Team

‎21-04-2020 08:32 AM

Hi @Rhian1191

 

Welcome to the community. 🙂

 

I recommend following @Chris_B's advice and speak to our Mobile Care team. They'll be able to check the order and make sure everything's OK.


Chris

0 Helpful