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Order

Petey9867-
Visitor

‎07-11-2021 04:48 PM

I have ordered a new iPhone 12 mini and was told I would receive it Monday it’s now Sunday and every time I check the order confirmation it just saying waiting to be confirmed 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎07-11-2021 04:55 PM

Hi @Petey9867- 

 

If by any chance your device is delivered you will receive a text from DPD with a time slot tomorrow.

 

Thanks

 

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Jon_K
Former EE Employee

‎08-11-2021 08:01 AM

Hi @Petey9867-

 

Welcome to the community.

 

I'd recommend keeping an eye on our online order tracker, as soon as there is an update it will reflect in the tracker.

 

As @Northerner has mentioned, you'll get a text from DPD when your order is ready to be delivered.

 

Jon

0 Helpful