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Order

Petey9867-
Visitor

‎07-11-2021 04:48 PM

I have ordered a new iPhone 12 mini and was told I would receive it Monday it’s now Sunday and every time I check the order confirmation it just saying waiting to be confirmed 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎07-11-2021 04:55 PM

Hi @Petey9867- 

 

If by any chance your device is delivered you will receive a text from DPD with a time slot tomorrow.

 

Thanks

 

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Jon_K
Former EE Employee

‎08-11-2021 08:01 AM

Hi @Petey9867-

 

Welcome to the community.

 

I'd recommend keeping an eye on our online order tracker, as soon as there is an update it will reflect in the tracker.

 

As @Northerner has mentioned, you'll get a text from DPD when your order is ready to be delivered.

 

Jon

0 Helpful