Order tracking

[JG771]

Order tracking just isn't working for me. Ordered phone last week and no updates. Please advise.

[Chris_B]

@JG771  Have you received a tracking number?   

[JG771]

Sorry to hear that. Frustrating.

[JG771]

Hi Leanne. iPhone 12. Thank you.

[Leanne_T]

Hi @JG771

Which size and colour did you order? 

Leanne 🙂

[JG771]

No, the confirmation email doesn't have one.

[JG771]

Standard size, not the mini. Mint green.

[Leanne_T]

Hi @JG771

Was this the 64GB, 128GB or 256GB? 

Leanne 🙂

[JG771]

64gb plus I ordered the 2019 airpods with wireless charging case

[Leanne_T]

Thanks @JG771

If you're unable to track the order and had no further updates, please get in touch with our Mobile Care team can check the order for you. 

Let me know how you get on 🙂

Leanne.