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Order number

Ellis567
Visitor

‎29-09-2019 09:06 AM

My order number isn't on the confirmation email. I need it to claim a gift. Where else will I find it?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎29-09-2019 09:40 AM - edited ‎29-09-2019 09:42 AM

Hi @Ellis567 

 

You will need your receipt not your order email to claim any gift. You will receive this with your delivery or via CS on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Christopher_G
EE Community Support Team

‎29-09-2019 11:56 AM

Hi @Ellis567


Welcome to the community. Thanks for ordering with EE. 🙂

 

Have you received your phone yet? What did you order and what is the free gift?


Chris

0 Helpful