Order number

Ellis567
Visitor

‎29-09-2019 09:06 AM

My order number isn't on the confirmation email. I need it to claim a gift. Where else will I find it?

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎29-09-2019 09:40 AM - edited ‎29-09-2019 09:42 AM

Hi @Ellis567 

 

You will need your receipt not your order email to claim any gift. You will receive this with your delivery or via CS on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Christopher_G
EE Community Support Team

‎29-09-2019 11:56 AM

Hi @Ellis567


Welcome to the community. Thanks for ordering with EE. 🙂

 

Have you received your phone yet? What did you order and what is the free gift?


Chris

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