Community Activity
New to EE TV and Broadband, Now TV and TNT Sport Access Issues.
Hi,Just joined EE broadband with EE TV and taken the sports bundle for sky sports and TNT sports.Now TV is stating that I have no subscriptions and the TNT channels are giving internet connection errors.Any ideas on how I resolve these issues?Thanks
New phone
I phoned 150 and ordered a new monthly pay phone yesterday and they told me it was coming today, I haven’t received the phone today and I haven’t received a confirmation email or text, no tracking number or order nothing. I would like to know where m...
Cardiff interview request
hi i have applied to be a customer service advisor in cardiff and have gotten interview requested and have had nothing back for a week and a half would be massive help to get this sorted as i really need a job and have a good CV with relative skills...
App not showing devices
I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...
Unable to make calls
I use wifi when I am in my house in Portugal to use internet, no problem browsing in the house or by using mobile data out the house. I want to use my IPhone to make UK calls in and out of the house, the phone does everything else it should do apart...
ordered a phone 2 days, got a thanks for order email, tracking timed out
ordered a samsung galaxy s25 256gb mint unlimited no frills 51ish hours ago and i got a confirmation code immediately and haven't heard anything since and the xko code doesnt work in the tracker and just says timed out. i would just like to know what...
BT basic email and Outlook access settings on transfer to EE broadband
Just transferred to EE Full fibre broadband from BT Internet at BTs request when closing down and moving a BT Internet account. I was assured that existing BT email accounts would be unaffected (confirmed three times before I would agree to the swit...
Interview
I tried to book my phone interview with nat ****** and as I booked it I also accidentally cancelled. What should I do. I've tried to find a way to contact nat but I can't find one [Mod Edit: Removed employee surname]
Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...