Community Activity

Roaming nonEU

Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?

MrsE53 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

I can’t receive OTP

Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages. 

Leeyan by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Resolved! Too many boxes

We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please? 

LauraH23 by Investigator
  • 3602 Views
  • 27 replies
  • 7 Helpful

Mini box

I’d like to view Freeview through a mini box how do I order one I currently am on Full Fibre 150 plan.

New EE TV Box Pro finding no channels in Internet Mode

Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...

AQ467 by Investigator
  • 7859 Views
  • 46 replies
  • 2 Helpful