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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15592 Views
  • 51 replies
  • 65 Helpful

Number porting

I purchased a ee sim online and provided the Pac number on the online order form. I inserted the new ee sim on Friday, when will my number port over?

Order details/Receipt

I upgraded my phone online at the weekend. I've had no copy of the order details or a receipt, nor have I received details of how to access the free gift (Britbox in my case)How do I get this?

4GEE Download vs Upload speeds

G43 Postcode areaI installed 4GEE router just over 48hrs ago.My speeds are variable, however my upload speed is usually always greater than my download.I have never experienced that before with other providers. Down   Up 26         42   Today 14     ...

Emjayemc by Investigator
  • 649 Views
  • 1 replies
  • 1 Helpful

Connection Reset Error

Since daylight saving hours changed lots of websites are now unavailable to me due to connection reset error. It seems like a proxy error im only getting over 4g, using a vpn fixes the issue. Any ideas on a fix?

ZEEBUB by Visitor
  • 684 Views
  • 1 replies
  • 0 Helpful

I want to buy a sim but it keeps taking me back to registering

I want to buy a SIM card for a new phone. The phone was a gift and bought from EE so it’s locked to that network. Fine. But I want to buy a sim and everytime I try it says “must link” and I don’t have a # to link it to as I do not yet have a sim??? H...

cmercyc by Visitor
  • 407 Views
  • 1 replies
  • 0 Helpful

Phone Order - No tracking number

Good morningI upgraded my phone over the internet yesterday and received an order confirmation however no order number is included within the message. As I had dropped my phone in a cup of tea I asked for the DPD notification to be sent to my email a...

Phone upgrade

I am due an upgrade and currently have a Samsung Galaxy J6, I pay around £20/ m and I am used to android. Can someone please advise a suitable phone for me. I am also 70+ years old, Thanks

SandyP1 by Visitor
  • 515 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited data usage

Hi,  I recently purchased the unlimited data add-on. I am using hotspot frequently for my laptop and have recently received a message saying I have used 80% of the data I can gift. Before purchasing the add-on, I researched and was led to believe up ...

Cant use fast top up wont accept my number

Ive been topping up my phone using this website for years but this month when i click on fast top up and write in my number i get a message saying "We're not able to accept payments to that number. Please try again". My number is still active as i co...

suesue77 by Explorer
  • 792 Views
  • 5 replies
  • 0 Helpful