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I want to buy a sim but it keeps taking me back to registering

cmercyc
Visitor

I want to buy a SIM card for a new phone. The phone was a gift and bought from EE so it’s locked to that network. Fine. But I want to buy a sim and everytime I try it says “must link” and I don’t have a # to link it to as I do not yet have a sim??? How do I get around this? Whenever I click on ‘shop’ or attempt to look at a contract I’m taken straight back to the registration page again as before mentioned

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @cmercyc

 

Thanks for coming to the community. 

 

Are you looking to purchase a pay as you go or pay monthly SIM? 

 

Do you have an existing EE account? 

 

Thanks 🙂

 

Leanne.