Order confirmed but no delivery date.

[Sunny11]

I have not received my order or any correspondence from EE. I am unable to track the order and cannot get through to them via phone.

[Vinay2]

Can you Give other number

[James_B]

Hi @Vinay2,

150 is the correct number to call if you are an existing EE customer.

I just wanted to check there isn't a problem with your phone. Please can you make a test call to any number and let me know if it is successful?

Thanks

James

[Vinay2]

I’m not an existing customer of EE jus ordered my iPhone 11

[James_B]

Hi @Vinay2,

If you are a new customer, please contact our sales team on 0800 956 6000.

Thanks

James

[Vinay2]

It’s not connecting to that number which you have given sales one other numbers are connecting with my mobile.

[James_B]

Hi @Vinay2,

I've tested the number and it is connecting successfully. Are you outside of the UK?

Thanks

James

[Vinay2]

I’m with in the UK I will check once again and if I get any issues I will contact you ok 

[James_B]

Thanks @Vinay2

James