Community Activity
HOME PHONE (LANDLINE)
When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...
Price increase
Is it normal that my price will increase £4 per month on my Full Works plan even though I am out of contract and my device is fully paid off. Surely it should increase only £1.50? they are going to apply a 10% out of contract discount from next month...
iPhone - Screentime and Voicemail
I have screentime setup on my kid's phone which limits access to things like named contacts.Voicemail isn't working: Phone > Voicemail > Network Provider Voicemail > CallWhen you click 'Call' you can see the screentime hourglass show for a second and...
Was charged for items i haven’t oredered or used
I ordered a 4G WIFI 2 device in March 2025which was delivered to the store, the store closed early and I was told that I would have to come back another day. I was so upset I phoned EE and said that I wanted to cancel the order. I was told that I w...
No incoming our outgoing calls in Portugal
Good afternoon for 10 days I have been unable to make or receive calls. My contract has roaming on it. You keep asking me to call you or you call me but I do not have access to another phone. Can someone please try and fix this problem I have urge...
Activating my Xbox Game Pass inclusive extra
Hello,I just moved to EE and got a plan with an inclusive extra. I chose Xbox Game Pass Ultimate. I have now activated my SIM, apparently I’m meant to get a text to link my Microsoft account and start the Xbox Game Pass subscription…When will this te...
4G router has suddenly refused to connect - SIM works fine in phone
Good evening. One for the techie folks I think.I have an a long-out of contract unlimited mins/data PHONE SIM which has worked absolutely fine with no issues in my Huawei B525 router. Never had any problems except for the occasional maintenance on ...
Competition Charge
I entered a competition by tecting £2.50 to the competition line - why do I also have a separate charge of 21p added to this when unlimited texts are supposed to be part of my package?
Scam caller
Recently received a call that I think was a scam from 01975 228452 (Aberdeen). Not sure if they use a VPN or have a location in Scotland - hopefully not.The usual noise in the background from other Indians making scam calls and the caller put the pho...
Can’t download my bill or access digital home phone settings
Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone