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23-04-2020 11:04 AM
I have not received my order or any correspondence from EE. I am unable to track the order and cannot get through to them via phone.
Solved! See the answer below or view the solution in context.
23-04-2020 02:50 PM
Welcome to the EE Community. 🙂
DPD will send you a text message with your tracking details as soon as your delivery slot is confirmed.
Thanks
James
23-04-2020 11:14 AM
Hai,
My self vinay Rodda I have ordered iPhone 11 on 20th of this month I got a mail of that order is confirmed and later later I didn’t get any mail or msg of my order.
23-04-2020 11:25 AM
have you received your order?
23-04-2020 11:27 AM
No I didn’t receive my order
23-04-2020 01:43 PM
Hai,
Can you please provide my order tracking details and delivery information.
23-04-2020 02:50 PM
23-04-2020 05:15 PM
when we can expect the delivery then can you please say me
24-04-2020 09:50 AM
Good Morning @Vinay2.
We are unable to provide you with a timescale for your delivery here on the community.
If you wish to chase this I would recommend giving our customer care team a call.
As mentioned from @James_B as soon as your order is ready, you will receive further notification.
Take care,
Katie 🙂
26-04-2020 02:31 AM
Still I didn’t get any update of my order . Can you please say me the issue of my order. Acutally ordered confirmed and money is deducted from my account. Please can you please say me the issue.
27-04-2020 11:17 AM
Hi @Vinay2,
Sorry, we can't access your account via the community.
For more information on your order, please get in touch with Customer Care.
Thanks
James