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02-01-2020 02:19 PM
How long does it take to find out whether the order is succesful or not?
02-01-2020 02:27 PM
Hi @Tezzadee265,
According to customer service, there have been some issues lately with order confirmations. Do you see the new plan, device or addon in your EE online account?
Thanks,
Alex
02-01-2020 02:36 PM
Hi @Tezzadee265
Welcome to the EE Community,
If you call customer services 0800 317 720 they will be able to check your order history for you.
Thanks,
David
03-01-2020 01:27 AM
03-01-2020 01:28 AM
@Tezzadee265 thanks for coming back to inform us enjoy your new device.