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Order confirmation received, No delivery Confirmation

DRE17_
Visitor

‎27-10-2019 12:29 PM

Ordered a iPhone 11 Pro Max, I have the order confirmation, nothing has came through regarding delivery. I ordered this through online chat. 

many thanks

Daniel

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎27-10-2019 02:12 PM

@DRE17_   when did you order this ? You need to allow time for the order to go through and a device has to be allocated to you before you’ll receive tracking information. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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