Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Help

I’ve got a new phone coming tomorrow but I’ve had to go away for work my partner is in can she sign for it? She has I’d just not the same last name 

Robb3 by Visitor
  • 594 Views
  • 2 replies
  • 1 Helpful

Order confirmed but no updates

I ordered my upgrade on the 24/10/19 but I haven’t received my order yet. The order has been confirmed and I can’t track it online either. The upfront cost hasn’t come out of my account. I have no idea what I need to do.

No dispatch text

Hi,i ordered the IPhone XR yesterday morning (Friday) and I haven’t received a dispatch text and wondered how long the phone would take.   

Delivery to EE shop

Hi.I ordered an upgrade online 36 hours ago, and asked to have the new phone to be sent to my local EE store. It was marked as in stock and should be delivered in 1 day. As yet I have heard nothing about delivery to the store. Will the store let me k...

dogzodiac by Investigator
  • 653 Views
  • 3 replies
  • 0 Helpful

Resolved! Ps4

Yeah I ordered my phone like 2 weeks ago and I got the message to order my ps4 and its been 5 days already and it hasn't came

Ma16 by Visitor
  • 1923 Views
  • 1 replies
  • 1 Helpful

Account's Cancelled - Unsupported Page

Hello there,I am a fairly new Pay monthly customer on the new unlimited data plan (about 2 months in), having upgraded from PAYG. I've been trying to add a new product to my account (Apple Watch Series 5), but for the past month or so I keep getting ...

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Proof of imID

I having my new phone delivered next week and I dont have any photot ID other than an expired passport. Can I use this? 

Taylor10 by Visitor
  • 559 Views
  • 1 replies
  • 0 Helpful

Upgraded but not received phone or any texts

I upgraded to the new Google Pixel on the 17th and was told by email that I would receive it when it's released today (24th). I've not had any texts to show my order is progressing at all and my order number won't work in the order tracker. I can't s...

Adzco by Investigator
  • 757 Views
  • 5 replies
  • 0 Helpful