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28-10-2019 12:43 PM
I ordered my upgrade on the 24/10/19 but I haven’t received my order yet. The order has been confirmed and I can’t track it online either. The upfront cost hasn’t come out of my account. I have no idea what I need to do.
28-10-2019 01:30 PM
@harriett_7 Just call customer services and see if they can give you more information about your order.
28-10-2019 02:47 PM
Hi @harriett_7
Welcome to the community. 😄
What is the make and model of the phone you upgraded to?
Chris