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EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Appalled at EE.
I have just written a 2 page back to back regarding the issues on my concerns, regarding the EE app, to which I've not had it functioning for over five months and always promised by an advisor, that they will contact me by email. To which they do n...
Apparently I can't afford an upgrade
Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a 36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...
Don't switch from BT to EE
Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It ...
TV guide freeze
Just interested to see if anyone else experienced this? TV guide froze on Tuesday - wouldn’t respond to any inputs. Rest of BoxPro functioned normally.Didn’t respond to hard reboot, took a factory reset to restore normality.There was a big update on ...
Friends & Family STILL not working
So STILL unable to apply a valid Friends & Family code to a non-discounted, non-time limited SIM only plan despite the following error message appearing:Doesn’t work on All Rounder for iPhone, but does work on the non-iPhone All Rounder plan. Why are...
Cannot access the XBOX game Pass
I know this has been mentioned many times but every fix I've found doesn't work. I've also called EE and that solution hasn't worked either.I've just had EE broadband installed. I've been with EE mobile for years and just switched to include broadban...
Can't connect to the TFL Wi-Fi in the London underground
Hello EE Community,I hope someone can help me. What am I supposed to do to connect to the London wifi Underground?If I select WiFi Extra or EE WiFi-Auto I am asked to insert:- Identity- Password- select a CA certificate (use system certificate) or (...
Resolved! Which phones are supported on standalone 5G?
I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...
2nd Sim for Maxview Roam
I have just bought a caravan fitted with a 4G Maxview Roam. I would like to fit a 2nd Sim that calls off from the data allowance in my existing contract. 'Gifting' to a PAYG sim goes someway to achieve this but has the disadvantage that the 'gift' ne...
