Oppo Find x2 Pro with watch
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24-02-2021 03:43 PM
I upgraded to the Oppo Find with a free Oppo watch. I discovered later I had to organise and manage receiving the watch myself (little cheeky in the advert and not made clear during the online process). Its not been over three weeks since I completed my "claim form" and not heard anything back - is the watch deal real? Will I receive a watch? I'm feeling a little mis-sold.
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24-02-2021 06:03 PM
Hi @tfdh79
You will need to return to the link you used to claim your watch and contact their CS line.
I suspect it will be a 28 say delivery period.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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24-02-2021 06:42 PM
Hi @tfdh79
Welcome to the community.
The terms and conditions for the Oppo Find X Pro offer say that the Oppo Watch will be delivered within 45 days of a successful claim.
Did you receive confirmation to say they received and approved your claim? May be worth checking your spam/junk folder if you're having trouble finding it.
Chris
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15-04-2021 03:25 PM
Hi could you tell me where you found the link to order the watch. I can't find it anywhere
Thanks
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15-04-2021 06:09 PM
Hi @Vivienne21.
Welcome to the community.
When did you get this phone?
Did you receive an email with details on how to claim?
Jon