@mikeliuk Providing all T&Cs are shown then unfortunately nothing has to be changed. It’s down to the purchaser to read all relevant information and not to assume what they first see without reading the information. All networks advertise in such a way and it’s only when you read the small print you realise the deals might not be as good as what you thought they would be.
It’s clever advertising.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
That's why it's vernacularly called "small print" 😉 .
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
My feeling is that it leaves a bad taste in the mouth to feel that one has been tricked, mislead, or duped.
Many people would be happy to agree to the terms as written and the service provider which shall not be named need only make sure the headline items are an accurate representation of the terms.
For example: 30 GB (max. 3 mths) and Data roll-over (max. 8 GB). 🤓
