4GEE WiFi add on/add pack

[Furnier]

Hi I use a 4GEE WiFi device on an empty house 200 miles away from where I live to run a camera to keep an eye on the property 

im getting fed up of having to travel 400 miles (costing me £60 in fuel and 7 hours driving) just to put data on it every month Surely there has to be a way I can just add a pack remotely 

[XRaySpeX]

Is it on PAYG or contract? You say "Pack" so I presume PAYG. If so, can't you add it in your MyEE? 

[Furnier]

Yes on payg It doesn’t even use the credit I’ve got on it and will only use data add ons 

is there a way to make it auto renew when credit is put on

[XRaySpeX]

Sounds like you've got a PAYG data SIM. They don't auto renew & can only buy data add-ons as you say.

You need to replace it with a PAYG phone SIM with an auto renewing pack. Then all you need to do is set up a recurring payment from a bank card.

[Furnier]

Thank you for your help It’s a pain as I’m 200 mile away and never know when data is gonna run out It took many attempts to add it onto the ee app so I could top it up Seems crazy you have to connect to the device to put an add on on 

luckily the house will be sold in the next 3/4 months but I’m going to try the ee mobile sim as you suggested Thank you

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

N.B. Whereas the data in a PAYG data SIM lasts until it is exhausted, the data on a PAYG pack & its top-up lasts 1 month.

[Furnier · Accepted solution]

Oh not sure what happened but I’ve just been able to add a data pack on via the App

First time it’s ever done that normally it asks me to connect to the EE network, I don’t have to take a day trip 200 miles away now Yay