Non delivery of replacement sim

Blondie59
Visitor

‎18-08-2020 12:51 PM

I have been waiting over a week for a replacement SIM card. Had an email saying would be posted out within 2 days. Suggestions pls

 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎18-08-2020 03:00 PM

Afternoon @Blondie59

 

Thanks for coming to the community.

 

The SIM card can take up to 5 working days to arrive, if this has been over 5 days please get in touch with our Mobile Care team they can get this looked into for you.

 

Thanks 🙂

 

Leanne.