No update on order
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05-12-2021 04:47 PM
i placed an order last week and still haven't had any update on my order, i keep tracking my order but it hasn’t changed since i placed the order, it is still saying it is awaiting confirmation so no sign of it being dispatched anytime soon. I haven't received a text message or email with any updates if there is a delay .
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05-12-2021 06:17 PM
@Kmuggridge What device? Storage size and colour ?
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05-12-2021 06:21 PM
Hi @Kmuggridge
It means you are in a queue for stock, once available your device will be sent and you'll receive a text from DPD.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
