Community Activity

Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up

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Imwiid8 by Visitor
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  • 0 Helpful

Apparently I can't afford an upgrade

Is there an issue with upgrades?I am trying to upgrade from a sim only from £11 pm to a  36 month plan for £24 but after putting in salary range it's telling me I can't afford that. I put in one of the higher brackets so it's nonsense to think I can'...

tsfmbarr by Investigator
  • 70 Views
  • 4 replies
  • 1 Helpful

Resolved! Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 9311 Views
  • 71 replies
  • 41 Helpful

Resolved! Complaints at a dead end with no care from EE

This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...

Stiggy1 by Explorer
  • 333 Views
  • 7 replies
  • 2 Helpful

upgrading from bt to ee issues

Hi,so its got to that time where my contract has ended,and looking at ee it seems id be saving a considerable chunk compared to the extorionate amount im currently paying with be, now i have logged into BT, seen the option to look at the EE deals,pre...

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Microsoft Teams not working

Have a curious issue - Teams does not work on my laptop but does on my android phone when connected to EE Smart Hub - equally curious LinkedIn and Instagram work on my Laptop but not on my phone when connected to the same EE Smart Hub. Receive the er...

HughPB by Investigator
  • 575 Views
  • 17 replies
  • 2 Helpful

TNT sports -EE Tv

Speculation in the media BT are selling the shares in TNT sports, I would have thought BT would retain these share to boost TV offering with HBO max launching next year will this end exclusive deals EE customers ..is the end near 

Smith861 by Investigator
  • 78 Views
  • 2 replies
  • 1 Helpful