No order delivery updates

ren1x
Explorer

I've ordered a phone with sim on the monday 13th, and have been checking order status, but it's still on the same stage as it was on the beginning. Just would like to know is there everything alright. I asked it here, to not make busy the call lines.

I've got order number. Nothing else.

3 REPLIES 3
Katie_B
EE Community Support Team

Good Afternoon @ren1x

 

Thanks for ordering with us. 

 

What phone did you order?

 

Please also provide colour and memory size?

 

Speak shortly, 

 

Katie 🙂

Oppo Reno Z

Sorry, can't check colour cuz have been ordering and haven't chosen it

James_B
EE Community Manager
EE Community Manager

Hi @ren1x,

 

It looks like that phone is in stock.

 

Please get in touch with Customer Care so we can check the status of your order.

 

Thanks

 

James