Pay monthly sim card order

Lcrozier
Investigator
Investigator

I placed an order for a sim card online 5 days ago. Was then speaking to a salesman and he said it would be despatched next day. Got confirmation email. xko279370416 is the order number. Cant phone as my old sim was a work number which has been cancelled. Left in lockdown on my own with no phone. Not good! Could someone please update me asap about where my Sim card is. You have taken my bank details.

4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

Hi @Lcrozier,

 

Welcome to the EE Community. 🙂

 

SIM cards usually take 2-5 working days to arrive. What day did you order it on?

 

Thanks

 

James

I ordered it on Monday

I ordered it on Monday.

James_B
EE Community Manager
EE Community Manager

Hi @Lcrozier,

 

Please let us know if your SIM card doesn't arrive in Monday's post.

 

Thanks

 

James