No order deliver date

[Rainbow29220]

I placed an order online last night, I received an email confirmation with xko.. but I have received an update by email or text. Also payment hasn’t been taken from my bank nor is it pending... 

any advice?

[Katie_B]

Good Afternoon @Rainbow29220. 

Thanks for ordering with us. 

Have you tried tracking your order online? if yes, what was the outcome?

Speak soon, 

Katie 🙂