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iPad delivery

MS711
Investigator
Investigator

‎19-12-2021 08:50 PM

Placed order November 8th for an iPad as a Xmas present. Still no delivery date. What are the chances of receiving before 25/12?

0 Helpful
5 REPLIES 5
Jon_K
Former EE Employee

‎20-12-2021 08:10 AM

Hi @MS711.

 

Welcome to the community.

 

What iPad did you order?

 

Have you checked our online order tracker for updates?

 

Jon

0 Helpful
MS711
Investigator
Investigator
In response to Jon_K

‎21-12-2021 01:22 AM

Checked tracker - coming soon… Ben saying that since Dec 11; but no date yet when it will be

0 Helpful
Christopher_G
EE Community Support Team
In response to MS711

‎21-12-2021 08:38 AM

Which iPad did you order, @MS711?

 

Chris

0 Helpful
MS711
Investigator
Investigator
In response to Christopher_G

‎21-12-2021 12:56 PM

2021 64GB Silver. 
Talked to customer services and they have no idea when coming into stock. 
Not sure it is ethical to:

a) accept orders without knowing when stock is due in ( order was placed 6 weeks ago as of today)

b) to send update emails with titles like ‘Your order is almost ready’ when clearly it is not. 

0 Helpful
Christopher_G
EE Community Support Team
In response to MS711

‎21-12-2021 01:24 PM

Thanks, @MS711

 

As far as I can see, that model is out of stock and isn't available to order at the moment. Did they confirm that the order is still on back order for when we get stock in?

 

Chris

0 Helpful