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21-12-2021 01:34 AM
Hi,
I’ve been charged extra charges from Apple but Apple have refunded and I have credit notes stating that they have, has someone was buying stuff from my account and ee haven’t taken them charges off my bill and saying I have to pay them? can you help please?
Emma
21-12-2021 06:26 AM
Hi @EmmaM89
Who do you share your account with or what extra charges have you incurred? If you've subscribed to something then that is your responsibility.
Thanks
21-12-2021 01:22 PM
That’s not the point really Apple have refunded me the charges that was made so it shouldn’t be on my bill as I don’t have to pay for them so why are they still on my bill?
Thanks
Emma