How to claim Bose headphones with pre order Pixel 6

[Abraines]

I can't seem to work out how to claim my headphones with the ore order of the Google 6

[Leanne_T]

Hi there @Abraines

Thanks for coming to the community. 

You would need to wait 14 days from ordering your phone then go to www.pixel-offers.com/headphones and enter your details, including the IMEI number, which you can find on the phone’s packaging.

Thanks 🙂

Leanne.

[KingZizu84]

Hi @Leanne_T 

I haven't yet put my claim in but how do I show proof of purchase as I went down the upgrade route? The only date stamp I have to show it was during the qualifying period is the order tracking page and a text message from EE. 

Thanks in advance

[Leanne_T]

Hi @KingZizu84 

Thanks for coming to the community. 

Do you have the delivery note that was included in the box? 

Thanks 🙂

Leanne. 

[KingZizu84]

Hi @Leanne_T ,

Yes I do have the delivery note though that only shows the dispatch date and not the pre order date.

Thanks

[Leanne_T]

Hi @KingZizu84

Thanks for coming back to me. 

This should be fine for you, if Google need any further details you can give us a call on 150 and the team will see what they can send you 🙂

Leanne. 

[KingZizu84]

Hi @Leanne_T ,

Thanks for the speedy reply. I will wait till the 14 days and then submit my claim to Google (I think that's who you meant and not Sony) using the order delivery note.

[Leanne_T]

I did thanks for keeping me right 🙂 @KingZizu84 

I've changed the reply now, thank you. 

Let me know how you get on. 

Leanne. 

[rebeccaharper86]

Hi @Leanne_T 

I submitted my claim and Google have advised that the delivery note doesn't contain all of the information required because it needs to have the order date, not the dispatch date. I also sent the email confirmation from EE when I ordered but that doesn't contain the actual phone make and model on! What could EE provide to resolve this? Presumably I won't be the only one this happens to...

[Leanne_T]

Hi @rebeccaharper86

Thanks for coming to the community. 

Did you enter the IMEI number when you submitted your claim? 

Have you heard back from Google since you supplied the order confirmation email? 

Thanks 🙂

Leanne.