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How to claim Bose headphones with pre order Pixel 6

Abraines
Visitor

I can't seem to work out how to claim my headphones with the ore order of the Google 6

14 REPLIES 14

I'm having a similar problem, google won't accept the dispatch note as proof of purchase because it doesn't show the pre-order date, I upgraded from a Pixel 5 and took advantage of their Bose offer last year and had not problems wit the Delivery note.

 

I've just got off the phone with EE customer services and they've emailed me a letter with all the required information, apparently Google have changed how they process claims and are more finicky about the information provided, i'd suggest giving 150 a call.

They should give us all the details from start... Not enough we pay higher price`s then at other providers, but we need to fight for this kind of things as well.

Jackcollins909
Visitor

Hello, I went to claim my headphones and it says the claim form is expired?

 

I didn't realise there was a time limit on the offer...

 

Please advise if I can still claim this.

 

Cheers

 

 

 

 

Leanne_T
EE Community Support Team

Hi there @Jackcollins909

 

Thanks for coming to the community. 

 

When did you receive your phone? 

 

Thanks 🙂

 

Leanne. 

Same boat actually, I got mine on the 28th of october, was a preorder as well :S