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02-11-2021 01:32 PM
I can't seem to work out how to claim my headphones with the ore order of the Google 6
11-11-2021 04:07 PM
I'm having a similar problem, google won't accept the dispatch note as proof of purchase because it doesn't show the pre-order date, I upgraded from a Pixel 5 and took advantage of their Bose offer last year and had not problems wit the Delivery note.
I've just got off the phone with EE customer services and they've emailed me a letter with all the required information, apparently Google have changed how they process claims and are more finicky about the information provided, i'd suggest giving 150 a call.
12-11-2021 01:53 PM
They should give us all the details from start... Not enough we pay higher price`s then at other providers, but we need to fight for this kind of things as well.
14-12-2021 01:20 PM
Hello, I went to claim my headphones and it says the claim form is expired?
I didn't realise there was a time limit on the offer...
Please advise if I can still claim this.
Cheers
14-12-2021 03:01 PM
Hi there @Jackcollins909
Thanks for coming to the community.
When did you receive your phone?
Thanks 🙂
Leanne.
21-12-2021 12:50 PM
Same boat actually, I got mine on the 28th of october, was a preorder as well :S