The EE Community

Unable to make ir receive calls when roaming

I checked my ee app before going overseas and was told I was set for roaming. On arrival in Oman I received two texts,  the first telling me of costs if I used local carrier Omantel, which I am connected to.The second invited me to buy a package for ...

Roaming complaint

Was in USA  2wks (7th May - 23rd May).<span;>Sent ROAM text to 150 as requested and followed instructions on arrival in USA to activate a £25<span;> 7 day roaming pass..recieved confirmation of activation, yet had no calls or texts..unable to connect...

No weekly (7 day) pass option for EU roaming

We have a SIM on a monthly contract.We were travelling to Guernsey so I checked the roaming charges on the main EE website (https://ee.co.uk/roamingrefresh). This said that Guernsey would cost £2.59 per day, or that I could opt for a 7 day roaming pa...

Advice on router/antenna for a boat for weak signal areas - we move around.

We currently have a QTAD52E mobile broadband dongle. Lived onboard nearly 20 years. I haven’t had any need for an external antenna since the days of PCMCIA cards,  as the dongles we’ve had all worked just fine.  We travel around. Noticed coverage/sig...

Changes to tv home page

The recent changes to the tv home page are dreadful. Accessing the required section is no longer straightforward. Is it possible to revert to the previous layout?Why were these changes made?  The claim that it is more streamlined is fatuous at best

Open Golf and The Masters with Sport 4K

Hi,I am confused now! I have Sport 4K.As far as I was aware, this doesn't include any golf as Sky has the UK rights to both The Masters and The Open.However, when I clicked on what I get in my profile etc, I found this... This is great news. Trouble ...

No sim-no service on my phone. Cant ring ee for support. Please help

Can somebody from ee please help. Both my wife and me are getting the same no sim-no service message on the top of our screens.  We've tried everything that the tech guy told my wife to do about a week ago, with no joy. My wife's phone hasn't been wo...

stolen phone

EE WI-FI

My Toshiba satellite laptop doesn't connect to my home broadband but all other devices are working.  Why?

How did you get an executive complaints manager

How did you get an executive complaints manager, I moved to EE in January and have had similar issues with poor coverage, security cameras drop out, cannot view bills not access to account details or to manage my networks even though I have had a mob...