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No delivery text

Gmay
Visitor

‎21-02-2020 01:17 PM

I ordered my upgrade more than 24 hours ago and received my confirmation email but no order number or tracking number and still haven’t had a text saying when it will be delivered. I got told it would come today but haven’t had any texts or emails through and I can’t track it 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-02-2020 01:49 PM

@Gmay  You’ll need to call customer services and they should be able to give you more information about your order.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Data78
Established Contributor
Established Contributor

‎21-02-2020 02:43 PM

you can check the status of your delivery on the my ee app

 

 

MY EE APP ANDROID
https://play.google.com/store/apps/details?id=uk.co.ee.myee&hl=en_GB

MY EE APP APPLE
https://apps.apple.com/gb/app/my-ee/id567457151

 

 

0 Helpful