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21-02-2020 01:17 PM
I ordered my upgrade more than 24 hours ago and received my confirmation email but no order number or tracking number and still haven’t had a text saying when it will be delivered. I got told it would come today but haven’t had any texts or emails through and I can’t track it
21-02-2020 01:49 PM
@Gmay You’ll need to call customer services and they should be able to give you more information about your order.
21-02-2020 02:43 PM
you can check the status of your delivery on the my ee app
MY EE APP ANDROID
https://play.google.com/store/apps/details?id=uk.co.ee.myee&hl=en_GB
MY EE APP APPLE
https://apps.apple.com/gb/app/my-ee/id567457151