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No Xbox Series S on Receipt

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popscicle1001
Visitor

‎21-11-2021 09:58 AM

Hi, I recently switched over to EE and got the Samsung A52 5G phone on a 10gb tarrif just to claim the Xbox Series S with it. I paid the £30 upfront cost. However, there isn't any mention of the Xbox on any of the receipts or order history. Do I need to do something in order to claim it? 

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10 REPLIES 10
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Leanne_T
EE Community Support Team
In response to Rowanps4321

‎17-12-2021 07:35 AM

Hi @Rowanps4321

 

Thanks for coming back to me. 

 

I have sent you a private message for some extra details. 

 

Speak soon.

 

Leanne. 

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