Newly registered can’t get on my EE on website or app

[LG63]

Hi. I registered yesterday but can’t get onto my EE either on the website or on the app.

[Alex_S]

Hi @LG63,

Welcome to the community 🙂

When you say that you registered yesterday, do you mean you set up your My EE account?

What happens when you enter your user name and password? Are you seeing an error message?

Alex 🙂

[LG63]

Hi
I phoned EE and spoke to a lovely lady who said that they are currently having problems with MyEE so at least I now know why!
Thanks for getting back to me though.

Sent from my iPhone

[camy252]

Had same problem since start of August. Kept getting told its an ongoing issue but hard to know if its just an error with my account. Will just keep trying until it works. 

[camixsilver]

I have the same problem since the beginning of August. 
When I try to set up a myEE account it says that my number is already registered.

I really need to manage my sim from the app and this is making it impossible.