Community Activity
Payment not processed but £ taken?
Hi, I paid my bill via Apple Pay, the screen on EE said payment not processed. However the money has been taken from my bank?will this be refunded to me? I am not happy to pay my bill twice and wait for it to be returned.
Problems with pay as you go sim
I just purchased a £5 package online but I can’t text or call anyone still. What should I do? I have a pay as you go sim. Thanks
Coverage in Wednesbury
Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...
Notifications
I keep getting ee voicemail notifications. They come in rapid succession. There are no voicemails. I have tried some things. Nothing works so far. Any help would be appreciated
Account
Why does my account say still setting up after a year of being with these I can’t even talk to them through the app or can’t add WiFi 7
Resolved! Deactivate voicemail on landline
Does anyone know how I deactivate the voicemail on my landline please
Resolved! Online chat
Hi all I am trying to contact ee thought there online chat. I can’t contact them through the phone .any ideas ?thanks
Resolved! Cannot access Bill & Payment information
I login to the web site but cannot access Bill & Payment information and also Plan & Subscription
Resolved! Free watch with pixel 9
Hi does anyone have the link for the free Fitbit watch that come with the Google pixel 9a, I'm due to order it tomorrow as had to wait 28 days but can't find the link for it now
Upgrade from Legacy FTTC to New EE Full Fibre
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...