New iPhone 13

[Amyb29]

Like most of you, I got the iPhone 12 Pro Max on release day, with Apple now confirming the new iPhone 13 to release next week, we will have to pay to upgrade?

[Leanne_T]

Hi @Stephanie24

Sorry we have no account access on the community, please give us a call and the team can check this for you 🙂

Leanne. 

[StephJG24]

I haven’t been told about any upgrade fee 

[StephJG24]

No problem 

[StephJG24]

I haven’t been told about any upgrade fee on my account 

[StephJG24]

It is a 24 sim only contract,it says I can upgrade on 1st October,surely I can do it now if I paid a fee @Chris_B 

[Brand87c]

Pre ordered the iPhone 13 Pro Max and will be sending back the 12 Pro Max, EE waived the £100 fee for me, didn’t give me a reason just put me on hold then said I wouldn’t need to pay

[StephJG24]

Maybe this will be a option for me 

[wardi]

@StephJG24.. why are you getting in such a tizz about this?  If you can't upgrade until October then wait until then, it's mid September now!  Paying upgrade fees is a complete waste of money unless your existing phone is broken.  You might as well chuck a load of £20 notes down the drain.  I know some of those who MUST have the latest boy's toys often pay these fees but it doesn't change the fact that it makes your new device more expensive.

[Chris_B]

@StephJG24  Nope.  Your upgrade isn’t due.  To upgrade before your due date you’ll  have to pay off the remaining term of your contract. 

[Stephanie24]

I see someone on the community upgraded 2 months into his contract and paid £100 fee