New SIM card

Joel18
Explorer

‎19-08-2021 09:49 PM

Hi, how long does it take to receive a new sim once ordered online?. As I have made multiple orders however haven’t received anything..

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎19-08-2021 10:19 PM

They go by 2nd class Royal Mail post.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Joel18
Explorer
In response to XRaySpeX

‎19-08-2021 10:44 PM

Thank you, 

 

I ordered one on the 2 August, 5 August and last week Friday too, however, I haven’t received anything till today. The replacement SIM card does not have a reference number too...

 

I am not able to get to an EE store, hence my online orders. 

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XRaySpeX
EE Community Star
EE Community Star
In response to Joel18

‎19-08-2021 10:47 PM

They're running late then.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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