Network connection

[Richard65]

Following the demise of my previous 'phone, EE provided me with a new Huawei P smart 2019 and a new SIM card. I inserted the new SIM and turned the 'phone on, but keep getting a "Network unavailable" message.  How can I get access to the network?   

[bristolian]

Hi @Richard65 

Have you activated the new SIM yet? Follow the link in point 2 of this help page.