cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Network connection

Richard65
Visitor

Following the demise of my previous 'phone, EE provided me with a new Huawei P smart 2019 and a new SIM card. I inserted the new SIM and turned the 'phone on, but keep getting a "Network unavailable" message.  How can I get access to the network?   

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Hi @Richard65 

 

Have you activated the new SIM yet? Follow the link in point 2 of this help page.