My sim monthly data plan is wrong
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30-11-2020 06:52 PM
I bought the £9 sim monthly with 10gb data. I’ve received sim but it’s telling me I only have 250mb. I have emailed and tried to call several times over the last 4 days.
I need to sort this out, as you are charging me for a sim I’m not using.
Also, I upgraded to the iPhone 12 pro max, there were lots of issues so I was told my plan would drop to £73 a month and the £50 upfront charge would be reimbursed but it hasn’t been. Please don’t ask me to ring 150, as I’ve tried that. Thanks
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30-11-2020 06:54 PM
Try contacting them on Twitter/Facebook, no one here has access to your account
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30-11-2020 06:56 PM
Really?
okay thanks will do that.
