Community Activity
Resolved! How do I switch to sim only?
My contract expires in 44 days, when I go to the upgrade section on my account all I can see are phones.
5g
I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...
rubbish service
There has been nothing but trouble with EE. My 94 yr old friend is virtually cut off much of the time. several visits from EE 'engineers' have been a waste of time.Now weve been charged £55 too much and cant get into our account to see why, The site...
Resolved! Not sure if possible. Sky Router
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
How does EE suck so bad when BT was great....?
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
EE Website/EE App Issue: Broadband page: Sorry, something went wrong on our end
Been having this issue for a while where I cant look at upgrade deals or any broadband deals as I get this message: " Sorry, something went wrong on our end We’re working to fix this. Please try again later. "I have called a few times about it and th...
Phone won't work unless its connected to wifi
I upgraded my SIM only contract in November 24 and since then the signal issues I've had have gotten much worse. Every time I'm away from a WiFi connection my phone simply has no signal. I missed several important calls (1 was an emergency) all becau...
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...