Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

My order

Emma1704
Investigator
Investigator

‎03-12-2020 01:04 PM

I ordered early hours on the 2nd, I got email said it had been confirmed with order number, not had any other email with delivery tracking on it, it was an upgraded, Iv upgraded to the iPhone 11 (good as new) just wondering how long delivery would be they said there was some in stock, also what to expect with a good as new phone? 

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎03-12-2020 02:48 PM

Hi @Emma1704.

 

Have you tried using your order number to track your order in our online order tracker?

 

DPD will send you a text when your order is ready to be delivered.

 

Jon

0 Helpful
Emma1704
Investigator
Investigator
In response to Jon_K

‎03-12-2020 05:31 PM

Yes it doesn’t work having to use my partners phone, as mines not working so was just wondering how quick felt usually is

Sent from my iPhone
0 Helpful
Jon_K
Former EE Employee
In response to Emma1704

‎04-12-2020 07:50 AM

Hi @Emma1704.

 

What happens when you try to track your order?

 

Our Customer Care team would be able to give you an update on this.

 

Jon

0 Helpful