Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

I've received a 'Good news, your order is coming' text - should I get excited?

ChrisGlynn
Established Contributor
Established Contributor

‎02-12-2020 02:37 PM

@Katie_B 

 

So, I've received a 'Good news, your order is coming' text - should I get excited?

 

I called CC an dthey couldn't give me any further info on this update - can you?

 

Does it suggest some stock is in your warehouse?

 

We chatted yesterday, I think, I have an iPhone 12 Pro 128Gb Pacific Blue on order from 17/11/20

Thanks in advance for your help.

 

Chris 

 

 

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎02-12-2020 02:41 PM

@ChrisGlynn  In one word YES.  It just means a device has been allocated to you from the received devices that has come in.  It doesn’t mean there is stock it just means your order is about to be dispatched. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
ChrisGlynn
Established Contributor
Established Contributor
In response to Chris_B

‎02-12-2020 02:43 PM

Nice one @Chris_B!

 

Thanks for the quick reponse.

 

 

0 Helpful
ElLusto
Contributor
Contributor
In response to ChrisGlynn

‎02-12-2020 07:18 PM

Sorry to burst your bubble but that is incorrect. You will receive a similar text every week after you,  placed your order. I have received 3 now and it means nothing. Its just the system automatically sending the text. FYI - i ordered the same phone model, colour and storage as you on the 10th Nov and still havent received it

ChrisGlynn
Established Contributor
Established Contributor
In response to ElLusto

‎02-12-2020 07:25 PM

Ah, no worries - it doesn't come as surprise.

 

Pretty sure I had one a week or so ago too - but I'd recycled my old phone and ditched the messages.

 

Amazing how you can survive with a small, old iPhone  - I've had to talk to my family, and everything...

 

Cheers @ElLusto 

0 Helpful
ChrisGlynn
Established Contributor
Established Contributor
In response to ChrisGlynn

‎04-12-2020 07:51 AM - edited ‎04-12-2020 07:52 AM

...and just to confirm @Chris_B , it's now day 17 of my wait since ordering, which is - admittedly -  still within the 21 day delivery period that was suggested when I placed my order.

 

However, the brief moment of excitement on receiving my 'good news' text has now diminished, and I'm just hoping I get my 12 Pro, Pacific Blue 128Gb, before Christmas.

 

Thanks again to @ElLusto for keeping my feet on the ground.

0 Helpful