My order

Emmamoo1995
Investigator
Investigator

‎30-10-2021 09:23 AM

Would like to know where my order is I had a confirmation text and the person I spoke to on phone said to expect next day but the email tracking just says awaiting confirmation for delivery date iv had nothing eles just a text

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3 REPLIES 3
Christopher_G
EE Community Support Team

‎30-10-2021 11:22 AM

Hi @Emmamoo1995

 

Welcome to the community.

 

What did you order? Please include the memory size and colour. Also, when did you place the order?


Chris

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Emmamoo1995
Investigator
Investigator
In response to Christopher_G

‎30-10-2021 09:54 PM

Samsung Tab S7 FE 5G Black not sure on on memory size and ordered on 28th October 

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Christopher_G
EE Community Support Team
In response to Emmamoo1995

‎31-10-2021 08:22 AM

Thanks, @Emmamoo1995

 

The current delivery guidance for new orders of that model is to expect dispatch within 21 days. Orders will be sent out on a first come, first served basis, clearing the oldest orders first.

 

DPD will be in touch with you when it's ready to deliver.

 

Thanks for your patience so far.


Chris

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