My order hasn't arrived pay as you go

[Anush_x]

Hey I order a Samsung a21 last week and it hasn't arrived yet, on the email it said in the next few business days. Is there any chance know when it will come

[Leanne_T]

Hi there @Anush_x

Thanks for coming to the community.

Has the payment been taken for the Samsung?

Have you had a confirmation email?

Thanks 🙂

Leanne.

[Anush_x]

Yes I got the email last Thursday but haven't received anything after that

[Anush_x]

@Leanne_T 

Here is the order code xkoxxxxxxxxx and it was order on the 3rd of December 

[mod edit: please do not post personal information on the public board. Thanks!]

[James_B · Accepted solution]

Hi @Anush_x,

Sorry, we can't view your order details via the community.

Please get in touch with Customer Care so we can check the status of your order.

Thanks

James