My number hasn't transferred yet

Shelbob0
Explorer

I did PAC code for keeping my old number 3 days ago now. Is there a delay? 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Hi @Shelbob0 

 

When and how did you submit your PAC?

 

Number porting stops at weekends in any case, so unless there's an issue entirely internal to EE, then you are now looking at Monday.

 

I'd suggest calling EE C/S to get your specific account checked.

I did it online on Tuesday but still waiting? 

Katie_B
EE Community Support Team

Hello @Shelbob0

 

Did you receive any confirmation?

 

I would recommend giving us a call so our customer care team can check the status of this. 

 

Katie 🙂