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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

upgrade phone with old sim, new sim in old phone?

I'm about to receive my upgrade phone, and as I understand it can use my old sim in my upgrade phone and I keep my number.   But the sim that I will receive, can I activate that for use in my old phone with a new number as Pay as You Go? Or do I need...

rotjeknor by Investigator
  • 588 Views
  • 1 replies
  • 0 Helpful

Upgrade

HiProbably a silly question, but when I'm upgrading online it's ordering me a new sim card. I dont need this as I haven't changed my phone, so my old sim is sitting in there just nicely. I take it I can just leave it where it is and my upgrade will d...

Ee

It used to have a symbol on my phone saying that I'm helping EE and there use my information to help improve the network  but its disappeared  !

UPGRADE no confirmation plan changed

I have recently upgraded my phone and pre ordered the galaxy note 20 Ultra, The first order(even though I changed my address online) Did not go threw properly due to incorrect address. I have I have phone earlier today to ask about the upgrade and wa...

Nintendo Switch online not working on 4G hotspot

I have a 4GEE hub that I recently bought and internet has been somewhat variable, but otherwise working. However, when I try to use Nintendo online for multiplayer games, I get a network connection error 2618-0516. Can I solve this issue for the 4GEE...

beredos by Investigator
  • 1639 Views
  • 5 replies
  • 0 Helpful

Order sent to shop instead of home delivery

I ordered new phone (upgrade) via phone and received order confirmation. I requested this to be delivered to my home but have received text message saying it will be ready to collect from the shop from today. I have no idea what shop, there is more t...

Ds1000 by Visitor
  • 414 Views
  • 1 replies
  • 0 Helpful

Change mid contract to an alternative EE broadband package

I want to change my broadband from landline to a 4g WiFi router because our WiFi is so poor given where we live but we are mid contract. Can we do this? The 4g WiFi router will be more expensive but I need decent speeds now I’m WFH.

JoCo1 by Investigator
  • 793 Views
  • 2 replies
  • 0 Helpful