Community Activity

Home move issue

I’ve recently moved and despite telling EE before I moved they can’t complete the switch to my new address. I’m being told different reasons for this ranging from it’s an issue with the new owners of my old house claiming that line to can’t process t...

How To Contact Payroll

Hey all in the Community forum!I'm new to EE, and haven't recieved any sorta pay yet at all (to make matters worse I don't have anything to check payslips either, my work thing isn't set up yet), and I was wondering where to contact HR, if at all for...

wudz_ by Visitor
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  • 0 Helpful

Have signal but internet connection not working

HIHere is the problem.The signal bar is full but the internet connection barely works. Can’t use brower or most apps, but messengers and Instagram seem ok. It feels very strange. This situation began from yesterday (31 March, Monday), around 6pm.I ha...

Tingr by Explorer
  • 6 Views
  • 1 replies
  • 1 Helpful

Download my bill

I am trying to download the bill from website and EE app. But I couldn't find out a bill from both of them. I subscribed a monthly plan. Please help to download the PDF file

Halehut by Explorer
  • 25 Views
  • 2 replies
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Add to basket is broken

The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...

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Rky by Prodigious Contributor
  • 1176 Views
  • 13 replies
  • 2 Helpful

Termination fee for upgrading

Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do. 

Damienr by Investigator
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  • 7 replies
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Free Samsung Glaxay Bud with S25

Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...

G4 box WiFi green but no internet ?!

Got the G4 box its always worked suddenly today I’ve got no internet . Yet box is green all round. I’ve switch on off not helped. WiFi says on internet shows on but it’s not?! Help! Bills paid too so not that. 

EE App will not Link to my Broadband

Since transferring to EE from BT, everything is now sorted out with one important and extremely aggravating problem.I just cannot get my broadband linked to the app, I have phoned several times and have been assured that it will happen within 48 to 7...

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Greycat70 by Investigator
  • 724 Views
  • 6 replies
  • 0 Helpful