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My Bill

Lamis
Explorer

‎29-11-2021 06:27 PM - last edited on ‎29-11-2021 06:37 PM by EE Community Moderator

Hello. My name is Lamis

 

my number: xxxxxxxxxx

 

my question is :  every time I call EE , I stay on phone more that 40 minutes.. is this is including in your description.

 

my question is very simple..  I did pay to ee and I had received email they received my payment. I want to confirm everything is fine

 

i can’t understand why ee not answering!!! 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎29-11-2021 06:53 PM

@Lamis : You paid EE for what? A new product/service or an existing bill? You can see your bills in your online MyEE under Bills & Payments.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Lamis
Explorer
In response to XRaySpeX

‎29-11-2021 08:21 PM

Hi , I have email confirmation it say I had pay my bill, other wise I need to talk to someone to understand what happened

Regards,
Lamis

Sent from my iPhone
0 Helpful
Leanne_T
EE Community Support Team
In response to Lamis

‎30-11-2021 08:26 AM

Hi @Lamis

 

Thanks for coming to the community. 

 

If you log into your My EE account and go to bills and payments, does this show the payment you made? 

 

Thanks. 

 

Leanne. 

0 Helpful
Steff3bella
Visitor

‎05-12-2021 01:44 AM

I am new to EE and just payed my first bill it on my online banking it’s paid but on my EE app it’s over due anyone this problem thanks 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Steff3bella

‎05-12-2021 09:09 AM

Hi @Steff3bella,

 

Welcome to the EE Community. 🙂

 

How did you pay your bill?

 

James

0 Helpful
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