cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

My Bill

Lamis
Explorer

Hello. My name is Lamis

 

my number: xxxxxxxxxx

 

my question is :  every time I call EE , I stay on phone more that 40 minutes.. is this is including in your description.

 

my question is very simple..  I did pay to ee and I had received email they received my payment. I want to confirm everything is fine

 

i can’t understand why ee not answering!!! 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Lamis : You paid EE for what? A new product/service or an existing bill? You can see your bills in your online MyEE under Bills & Payments.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Hi , I have email confirmation it say I had pay my bill, other wise I need to talk to someone to understand what happened

Regards,
Lamis

Sent from my iPhone
Leanne_T
EE Community Support Team

Hi @Lamis

 

Thanks for coming to the community. 

 

If you log into your My EE account and go to bills and payments, does this show the payment you made? 

 

Thanks. 

 

Leanne. 

Steff3bella
Visitor

I am new to EE and just payed my first bill it on my online banking it’s paid but on my EE app it’s over due anyone this problem thanks 

James_B
EE Community Manager
EE Community Manager

Hi @Steff3bella,

 

Welcome to the EE Community. 🙂

 

How did you pay your bill?

 

James